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How
our courses are structured
All
our training courses are designed to achieve outcomes. This
means that right at the start we find out what
needs there are for learning. They are also
designed to make sure that they achieve the
desired
Return on Investment.
These
needs are then analysed through consultation with
professionals in the workplace to find out exactly
how to define the needs, and then to convert them
into "desired outcomes."
These "desired
outcomes" are then written out as an enterprise
standard. A "standard" is a description of
the performance of the skill as a minimum requirement.
This
standard may or may not be submitted to SAQA for
registration. It may apply only to a company,
and submitting it to SAQA may compromise intellectual
property rights.
The
standard list "Assessment Criteria", which are
the baselines on which competence is measured.
That's
only when we start writing a training course.
In
summary, a training course is based on desired
outcomes of competent performance.
We
train you so that you can DO competently.
To achieve this, we follow this process in all
our training:
The Training Value Chain
|
Link |
Steps |
|
Needs
Analysis |
Define Skills Gap
|
|
Define required outcomes |
|
Report Needs Analysis |
|
Standard |
Define outcomes and
assessment criteria |
|
Write unit or enterprise
standard |
|
Quality Assurance |
Design systems and
quality assurance management procedures |
|
Manage the quality
assurance |
|
Administration |
Database |
|
Financial controls |
|
Learner controls |
|
Assessment Guide |
Write Assessment Guide |
|
Moderate Assessment Guide |
|
Cost
and Evaluation Parameter Design |
Determine the benefits of
competency in the stated skills |
|
Determine a realistic
cost for training and assessment,
including lost production, recruitment
etc. |
|
Set cost limits and
design budget |
|
Design evaluation
procedure |
|
Course
Design |
Define course objectives |
|
Research expert input |
|
Design course structure
(design matrix) |
|
Select training tools |
|
Select formative
assessment tools |
|
Course
Writing |
Write Instructor Manual |
|
Write Learner manual |
|
Make up course materials |
|
Enrolment |
Enrol Learners |
|
Student Affairs |
|
Conduct |
Employ facilitators |
|
Conduct course |
|
Course
Evaluation |
Evaluate course
(Kirkpatrick level 1) |
|
Assessment |
Assess learners |
|
Moderate Assessments
(Kirkpatrick level 2) |
|
Training Evaluation |
Evaluate impact on the
person and work area ( Kirkpatrick level
3) |
|
Evaluate costs against
budget and calculate Return on
Investment (Kirkpatrick level 4) |
|